ZIPPIZ
Last Modified: March 03, 2023
Privacy Policy
This privacy policy sets out how zippiz.in uses and protects any information that you give us, when you use this website.
zippiz.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
zippiz.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 03, 2023.
What we collect?
We may collect the following information:
* On this Website
* Contact information including phone number and email address
* Demographic information such as postcode, IP addresses, and information collected through cookies and other tracking technologies
* Address for food delivery
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Delivery of Food
We use the Information to deliver Food at your Home/ office.
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
* whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
* if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
* We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
* If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
TERMS AND CONDITIONS
Last updated on March, 3, 2023
I. Acceptance of terms
Thank you for using ZippiZ. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the ZippiZ website at www.zippiz.in (the "Site") and any related mobile or software applications ("ZippiZ Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").
These Terms are effective for all existing and future ZippiZ customers, including but without limitation to users having access to 'restaurant business page' to manage their claimed business listings.
Please read these Terms carefully. By accessing or using the ZippiZ Platform
In order to use the Services, you must first agree to the Terms. You can accept the Terms by:
* Click agree to the Terms & condition, where it is made available to you by ZippiZ in the user interface (Signup) for any particular Service.
* In this case, you understand and agree that ZippiZ will treat your use of the Services as acceptance of the Terms from that moment onwards.
II. Definitions / Explanation:
"Customer" or "You" or "Your" refers to you, as a customer of the Services. A customer is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, or uploading information or views or pictures and includes other persons jointly participating in using the Services including without limitation a user having access to 'restaurant business page' to manage claimed business listings or otherwise.
* Information will include reviews, images, photos, location data, nearby places, and all other forms of information or data. "Your content" or "Customer Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, profile information, or any other materials that you publicly display or displayed in your account profile.
Restaurants / Store
"Restaurant" means the restaurants listed on ZippiZ Platform.
* Restaurant will change the product image content simultaneously. Restaurant post will post valid content. it will not affect any others.
* In case if the user feel not comfort user can complaint on mail through zippy [email protected]
Eligibility
Eligibility to use the services given below,
* You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.
* Compliance with Laws. You are in compliance with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies).
Ownership of ZippiZ Content and Proprietary Rights
ZippiZ have own the copyrights, trademarks, service marks, logos, trade names, trade dress. It will not afftect to others. ZippiZ not permit to use trademarks things to others.
Content Removal
We reserve the right, at any time and without prior notice, to remove, block, or disable access to any Content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our Customers in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances. Further, the Restaurant reserves the right to delete any images and pictures forming part of Customer Content, from such Restaurant's listing page at its sole discretion.
Third Party Content and Links
* Some of the content available through the Services may include or link to materials that belong to third parties, such as third party reservation services or online food delivery/ordering or dining out. Please note that your use of such third party services will be governed by the terms of service and privacy policy applicable to the corresponding third party. We may obtain business addresses, phone numbers, and other contact information from third party vendors who obtain their data from public sources
* We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Services. We do not screen or investigate third party material before or after including it on our Services.
* Third party content, including content posted by our Customers or Restaurant Partners, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content.
* You further acknowledge and agree that ZippiZ is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.
Customer Reviews
* Customer reviews or ratings for Restaurants do not reflect the opinion of ZippiZ. ZippiZ receives multiple reviews or ratings for Restaurants by Customers, which reflect the opinions of the Customers. It is pertinent to state that each and every review posted on ZippiZ is the personal opinion of the Customer/reviewer only. ZippiZ is a neutral platform, which solely provides a means of communication between Customers/reviewers including Customers or restaurant owners/representatives with access to restaurant business page. The advertisements published on the ZippiZ Platform are independent of the reviews received by such advertisers.
We are a neutral platform and we don't arbitrate disputes, however in case if someone writes a review that the restaurant does not consider to be true, the best option for the restaurant representative would be to contact the reviewer or post a public response in order to clear up any misunderstandings. If the Restaurant believes that any particular Customer's review violates any of the ZippiZ' policies, the restaurant may write to us at [email protected] and bring such violation to our attention. ZippiZ may remove the review in its sole discretion if review is in violation of the Terms, or content guidelines and policies or otherwise harmful to the Services
Content guidelines and privacy policy
Content Guidelines
* You represent that you have read, understood and agreed to our Guidelines and Polices related to our Content
Privacy Policy
You represent that you have read, understood and agreed to our Privacy Policy. Please note that we may disclose information about you to third parties or government authorities if we believe that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process/notice served on us; or (iv) protect our rights, reputation, and property, or that of our Customers, affiliates, or the general public
Customer feedback
* If you share or send any ideas, suggestions, changes or documents regarding ZippiZ's existing business ("Feedback"), you agree that (i) your Feedback does not contain the confidential, secretive or proprietary information of third parties, (ii) ZippiZ is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis (iii) ZippiZ may have already received similar Feedback from some other Customer or it may be under consideration or in development, and (iv) By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against ZippiZ and its Customers any claims/assertions, whatsoever of any nature, with regard to such Feedback.
* Please provide only specific Feedback on ZippiZ existing products or marketing strategies; do not include any ideas that ZippiZ policy will not permit it to accept or consider.
* The purpose of this policy is to avoid potential misunderstandings or disputes when ZippiZ products or marketing strategies might seem similar to ideas submitted to ZippiZ. If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions.
Cancellation and Refund Policy
* Your cancellation, or attempted or purported cancellation of an order or cancellation due to reasons not attributable to ZippiZ, that is, in the event you provide incorrect particulars, contact number, delivery address etc., or that you were unresponsive, not reachable or unavailable for fulfillment of the services offered to you, shall amount to breach of your unconditional and irrevocable authorization in favour of ZippiZ to place that order against the Restaurant Partners/Store(s) on your behalf (“Authorization Breach").
* In the event you commit an Authorization Breach, you shall be liable to pay the liquidated damages of an amount equivalent to the order value. You hereby authorize ZippiZ to deduct or collect the amount payable as liquidated damages through such means as ZippiZ may determine in its discretion, including without limitation, by deducting such amount from any payment made towards your next Order
* There may be cases where ZippiZ is either unable to accept your order or cancels the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable to ZippiZ, Restaurant Partner/Store or Delivery Partner. In such cases, ZippiZ shall not charge a cancellation charge from you. If the order is cancelled after payment has been charged and you are eligible for a refund of the order value or any part thereof, the said amount will be reversed to you.
* No replacement / refund / or any other resolution will be provided without Restaurant Partner/Store permission.
* Any complaint, with respect to the order which shall include instances but not be limited to food spillage, foreign objects in food, delivery of the wrong order or food and beverages or Products, poor quality, You will be required to share the proof of the same before any resolution can be provided.
* You shall not be entitled to a refund in case instructions placed along with the order are not followed in the form and manner You had intended. Instructions are followed by the Restaurant Partner /Store on a best-efforts basis.
* All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, refund amount will reflect in your account based on respective banks policies or refund within 5 to 10days. Refund related queries mail through [email protected]
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
ZIPPIZ
No.101/466, GANDHI STREET,
MANGALAM ROAD, PALLADAM,
Tirupur - 641664
Phone : 7871202022